Privacy Policy

Last updated: July 26, 2026

This Privacy Policy explains how LeadPilot HQ, Operated by LeadPilot HQ in Texas, United States, collects, uses, shares, and protects information when you use our website, AI assistant, lead-management tools, and related services.

1. Information we collect

We may collect account details, business settings, subscription information, support communications, technical usage data, and lead or conversation information submitted by you or visitors using your installed widget. Lead information may include names, email addresses, phone numbers, requested services, preferred dates, notes, messages, lead status, follow-up dates, and estimated values.

2. How we use information

We use information to provide and secure the service, authenticate users, process subscriptions, generate AI-assisted replies, capture and organize leads, send notifications, provide support, prevent fraud, troubleshoot problems, analyze performance, and comply with legal obligations.

3. AI processing

Conversation information may be processed by AI providers, including OpenAI, to generate replies. AI output may be inaccurate. Do not rely on it for medical, legal, financial, emergency, or other high-risk decisions.

4. Service providers

We may share information with vendors that help operate LeadPilot HQ, including Vercel, Supabase, OpenAI, Stripe, Resend, Upstash, Cloudflare, Google Workspace, and similar replacement providers. We may also disclose information when required by law, to protect rights or security, during a business transaction, or with your direction. We do not sell personal information for money.

5. Customer responsibilities

Businesses using LeadPilot HQ control what information their customers submit. Each business is responsible for giving required notices, obtaining required permissions, and honoring applicable privacy rights.

6. Retention and security

We retain information as reasonably necessary to provide the service, maintain records, resolve disputes, prevent abuse, and comply with law. We use reasonable safeguards, but no online system can guarantee absolute security.

7. Your choices

You may update certain information through your dashboard. You may request access, correction, or deletion by contacting us. We may need to verify your identity and may retain information where permitted or required by law.

8. Cookies and analytics

We and our providers may use cookies, local storage, and similar technologies for authentication, security, preferences, analytics, and service functionality.

9. Children

LeadPilot HQ is not directed to children under 13, and we do not knowingly collect personal information from children under 13.